Grievance Redressal
We Care
We aim to understand the grievances of students and parents and ensure timely remedial action, thereby standing true to our value of ‘Student First’.
OUR OBJECTIVES
- To establish an effective organizational framework for addressing the grievances and concerns of students and parents.
- To provide students with quick, convenient, and effective channels for raising concerns and seeking timely resolution.
- To implement a monitoring system that ensures complaints are addressed and resolved within a reasonable timeframe.
- To create greater awareness among students and parents about our policies and procedures, promoting transparency and trust.
NOT HAPPY WITH US?
At Shaheen, we are committed to providing our students with the best possible experience and continuously strive to meet their expectations. However, we understand that there may be times when our services or efforts do not meet your expectations.
If you are unhappy or dissatisfied with any aspect of our services, we sincerely regret the inconvenience. Please share your concern with us, and we will make every effort to understand the issue and work towards resolving it promptly and effectively.